Armin Nagel holds a degree in cultural studies from the Hoogeschool voor de Kunsten, Utrecht and the University of Hildesheim and was a lecturer on social media service at the Zurich University of the Arts. His acting training at the British National Circus Theatre School, Bristol, and the Ecole Philippe Gaulier, London, was followed by engagements at the Bayerisches Staatsschauspiel in Munich, Schauspiel Hannover and Theaterhaus Jena. Nagel has 20 years of stage experience with over 2,000 live performances worldwide. ZDF calls him “Germany’s first service comedian” and SAT.1 says: “His mission is better service!”. The speaker reveals the biggest service gaps in every company with unconventional means and in an extremely entertaining way. In his humorous and stirring lectures, he gives valuable and playful impulses for more service culture in the company.